Who we are
explorations360 is a SAS (simplified joint stock company) whose purpose is to distribute the services of the "explorations360" platform of the same name.
Privacy policy
SITE PRESENTATION
In accordance with article 6 of French law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the explorations360.com website are informed of the identity of the various parties involved in its creation and follow-up.
Publisher and creator: SAS explorations360
Registered with the RCS of Saint-Brieuc B 898 781 521
Registered office: 5 rue de Saint Alban
Telephone contact: +33 (0) 9 79 36 16 30
E-mail contact: contact@explorations360.com
Last update: 21/05/2025
This privacy policy describes the conditions under which explorations360 collects, uses, stores and protects personal data processed in connection with the use of the easystory360 platform.
1. Data controller
The data controller is:
Publisher and creator: SAS explorations360
Registered with the RCS of Saint-Brieuc B 898 781 521
Registered office: 5 rue de Saint Alban
Telephone contact: +33 (0) 9 79 36 16 30
E-mail contact: contact@explorations360.com
2. Data collected
Data likely to be collected includes:
- First name, surname
- E-mail address
- Telephone
- Company name
- Content imported or created on the platform
- Connection history and use of the service
3. Purpose of processing
Data is processed for the following purposes:
- Management of user accounts and subscriptions.
- Technical support and customer relations.
- Statistical analysis and service improvement.
- Sending of communications (technical, informational, or newsletters).
4. Legal basis
Processing is based on:
- Contract performance (access to easystory360 platform services).
- Legitimate interest (continuous improvement, statistics).
- Consent (newsletter and marketing communications).
5. Data recipients
Data may be shared with technical service providers strictly necessary for the execution of the service:
- Stripe (online payment).
- Google Firebase (easystory360 data hosting).
- Sendgrid (technical e-mails).
- Brevo (newsletters).
- OVH (explorations360.com site navigation cookies, user ticket management, Dolibarr accounting).
- Pennylane (certified public accountant management).
6. Shelf life
- Data linked to the easystory360 platform: duration of subscription + 12 months after the last activity.
- Commercial data (invoicing, orders): 10 years after the close of the fiscal year, in accordance with legislation.
- Marketing data: until withdrawal of consent or 3 years after the last active contact.
7. Data security
explorations360 implements appropriate technical and organizational measures to protect data against unauthorized access, loss, alteration or disclosure.
8. Transfers outside the EU
Some personal data may be transferred to countries outside the European Union, in particular to the United States, in connection with the use of technical service providers such as:
- Google Firebase (Google LLC) - for hosting the easystory360 platform and user data.
- Sendgrid (Twilio Inc.) - for sending transactional technical e-mails.
These transfers are governed by Standard Contractual Clauses (SCC), in accordance with the European Commission's decision of June 4, 2021, aimed at guaranteeing a level of data protection equivalent to that required in the European Union.
explorations360 undertakes to:
- Use exclusively suppliers who have incorporated these clauses into their contractual commitments.
- Limit access to personal data by third-party entities located outside the EU.
- Implement, if necessary, additional technical measures, such as encryption, access restriction or pseudonymization, to strengthen the security of processing.
Former transfer mechanisms such as the Privacy Shield are no longer used, in accordance with the Schrems II case law (CJEU, 2020).
9. User rights
In accordance with Articles 15 to 22 of the RGPD, each user has the following rights:
- Right of access.
- Right of rectification.
- Right to erasure.
- Right to limitation of processing.
- Right of opposition.
- Right to portability.
These rights may be exercised by writing to contact@explorations360.com.
In the event of a dispute, the user may lodge a complaint with the CNIL (www.cnil.fr).
10. Cookies and tracers
The https://explorations360.com website uses Google Analytics for statistical purposes. The deposit of cookies is subject to the user's consent, in accordance with regulations.
11. VR application - easyviewer360 (Meta Quest)
This section applies specifically to the easyviewer360 application, published by explorations360 on the Meta Horizon Store platform for Meta Quest headsets.
a. Data collected via the easyviewer360 application
The easyviewer360 application does not collect any directly identifying personal data from Meta Quest headsets. However, certain minimal technical data may be processed in the following cases:
- Session or immersive experience identifier, linked to content broadcast from the easystory360 platform;
- Sequence playback or completion status (for technical or statistical purposes);
- Anonymous device identifier (UUID or temporary ID not linked to a Meta account).
easyviewer360 does not collect:
- location data,
- biometric data,
- audio or video data from the user.
b. Purposes of processing
Data collected via easyviewer360 is processed to:
- Ensure smooth playback of scripted VR content (linked to easystory360 projects);
- Guarantee the technical operation and compatibility of the app with VR equipment;
- Generate anonymized usage statistics, for product optimization purposes only.
Data is neither used for advertising purposes nor passed on to third parties unrelated to the service.
c. User rights
Users (professional or institutional) may, at any time:
- Request access to or deletion of data related to their easyviewer360 session;
- Request deletion of any technical identifier associated with their project or organization.
📧 To exercise these rights, log in to your account. easystory360 and use the "SUPPORT" button.
d. Security and hosting
Any data processed via easyviewer360 is:
- Hosted in the European Union via Google Firebase (EU region);
- Protected by appropriate technical security measures;
- Legally bound by the European Commission's Standard Contractual Clauses (SCC).
Data is not stored locally on the headset beyond the viewing session.
e. Regulatory framework
The easyviewer360 application complies with the RGPD, as well as the requirements of the Meta Horizon platform. explorations360 guarantees that data is collected in a professional context only, and that its processing is limited to the operation of the application.
General Terms and Conditions of Use (GTCU)
Introduction
The purpose of these General Terms and Conditions of Use (hereinafter the "GTCU") is to define the terms and conditions of access to and use of the easystory360 Web Platform, developed and published by explorations360, a company specializing in immersive solutions, accessible via the following address: https: //explorations360.com (free account tab).
The easystory360 Platform offers an innovative 360° virtual reality immersive Contentscripting service, aimed primarily at a professional audience with compulsory registration. It enables Content creators to design, structure and distribute their immersive media via VR (Virtual Reality) headset cases or directly on the web, in a controlled and professional environment.
The easystory360 Platform is intended exclusively for professional, institutional or structured association use. It is not intended for use by consumers acting in a private or personal capacity. By using the Platform, theUser acknowledges that he/she is acting as a professional or representative of a declared structure.
By accessing and using the Platform, theUser acknowledges that he/she has read these Terms and Conditions and undertakes to comply with them unreservedly. These GCU govern the relationship between explorations360 and any User accessing the service, whether a visitor or a registered member.
Table of contents
- Definitions 3
- Conditions of access and use of Services
- Access to the Platform.
- Create an account.
- Access to Services
- Service availability
- Obligations of theUser
- Correct use.
- Security and confidentiality.
- Published content
- Collaboration with thePublisher
- Intellectual property.
- Protected elements
- Usercontent
- Respecting the rights of third parties
- Personal data and privacy policy.
- Data collection
- Purposes of processing
- 5.3 Data security
- Shelf life.
- User rights
- Limitations of liability and warranties
- Availability and proper operation of the Platform.
- 6.2 Responsibility of the User
- Third-party contentand external links
- Consequential damages
- Account suspension and termination
- Termination by the User
- 7.2 Suspension or termination by thePublisher
- Consequences of termination.
- General provisions
- Modification of the GCU.
- Partial nullity.
- Applicable law and jurisdiction.
1. Definitions
For the purposes of these Terms of Use, the following terms shall have the meanings ascribed to them below, whether used in the singular or plural:
- " Platform "means the online service easystory360, developed by explorations360, accessible via the https://explorations360.com website, enabling the scripting, management and distribution of immersive 360° virtual reality Content.
- " Publisher "means the company explorations360, responsible for the design, development and management of the Platform.
- " User ": refers to any individual or legal entity accessing the Platform, whether as a visitor or with a personal account.
- "Member": refers to any registered User with a personal account on the Platform, enabling them to access VR 360 scriptwriting and broadcasting Services.
- " Services ": refers to all the functionalities offered by the Platform, including in particular the scripting of 360° media, the creation of immersive experiences, the management of Contentand its distribution via VR headset cases or via the web.
- " Content "means all data, files, images, videos, texts or immersive media uploaded or generated by theUser via the Platform.
- " VR suitcase "means the physical device consisting of virtual reality headsets equipped with easyviewer360and a pre-configured control tablet and Wifi router, enabling the distribution of scripted Contentcreated on the Platform.
2. Conditions of access and use of the Services
a. Access to the Platform
Access to the Platform is reserved for professional or institutional Users who have the legal capacity to contract on behalf of their organization.
ThePublisher reserves the right to refuse access to any User who does not meet these criteria. TheUser must be a natural person of at least 18 years of age, or a duly represented legal entity, and must have the legal capacity to contract.
Browsing the public site https://explorations360.com is free, but use of the advanced features of the https://easystory360.tools platform (project creation, scripting, broadcasting, etc.) requires the creation of a user account.
b. Creating an account
Registration on the Platform is free of charge, but is required to access the Services. When creating an account, theUser undertakes to :
- Provide accurate, complete and up-to-date information.
- Do not impersonate any third party.
- Update information in case of modification.
explorations360 reserves the right to suspend or delete any account in the event of false or misleading information or information that is contrary to these TOS.
c. Access to Services
Once registered, theUser has access to a secure personal area enabling him to :
- Script 360° VR content.
- Managing immersive projects.
- Set up contentdistribution (via the web or VR helmet cases).
- Store and organize your media.
TheUser undertakes to use the Platform fairly and in accordance with its professional purpose.
d. Availability of Services
explorations360 makes every effort to ensure uninterrupted access to the Platform. However, access may be temporarily suspended, in particular for maintenance or updating purposes, or in the event of force majeure, without thePublisher being held liable.
3. Obligations of the User
By using the easystory360 Platform, theUser undertakes to comply with the provisions of these GCU and with the laws and regulations in force. In this respect, the User accepts the following obligations:
a. Intended use
TheUser undertakes to use the Platform exclusively for professional, lawful and intended purposes, and in particular to :
- Not to misuse the functionality of the Platform for unauthorized or fraudulent purposes.
- Do not access or attempt to access data to which you are not authorized.
- Not to disrupt or attempt to disrupt the proper operation of the Platform (e.g. attacks, overloading, viruses, etc.).
b. Security and confidentiality
TheUser is responsible for maintaining the confidentiality of his login details. He/she undertakes to :
- Do not share your account or login details with third parties.
- Immediately inform thePublisher of any unauthorized use of its account or any breach of security.
explorations360 shall not be held liable for fraudulent use of an account due to negligence on the part of theUser.
c. Publishedcontent
TheUser remains solely responsible for the Contenthe uploads, creates or shares via the Platform. In particular, the User undertakes to:
- Not to publish Contentthat is illicit, defamatory, violent, hateful, racist, pornographic, or that infringes the rights of third parties (copyright, image rights, etc.).
- Ensure that it holds all the rights necessary for the use of the Contentdistributed (images, sounds, videos, texts, etc.).
- Respect the privacy of people portrayed in the media used.
explorations360 reserves the right to delete any Content that does not comply or is reported as such, and to suspend or delete the account of theUser concerned.
d. Collaboration with thePublisher
TheUser agrees to cooperate in good faith with thePublisher in the event of any technical problem, dispute or investigation relating to the use of the Platform.
4. Intellectual property
a. Protected elements
The general structure of the easystory360 Platform and all of its components (interfaces, software, databases, texts, images, videos, graphics, logos, trademarks, functionalities, etc.) are the exclusive property of explorations360 or are subject to a license of use granted to the latter.
These elements are protected by copyright, trademark law and all other applicable intellectual property legislation, in France and internationally.
Any reproduction, representation, modification, publication or adaptation of all or part of the Platform, by any means whatsoever, is strictly prohibited, except with the prior written consent of explorations360.
b. UserContent
TheUser remains the owner of the Contenthe/she creates, imports or distributes via the Platform (photos, videos, texts, scripts, etc.), provided he/she holds the rights thereto.
By publishing Content on easystory360, theUser grants explorations360 a non-exclusive, worldwide, royalty-free license, limited to the duration of use of the Services, allowing thePublisher:
- To host, store, reproduce, modify (within the technical framework of the service), and distribute such Contentfor the purposes of the proper operation of the Platform.
- To use them for maintenance, technical support or service improvement purposes.
This license does not include any right of commercial exploitation for the benefit of explorations360 outside the service rendered to theUser, except with the express agreement of the User.
c. Respecting the rights of third parties
TheUser warrants that he/she holds all rights necessary for the use of the Contenthe/she places online, in particular intellectual property rights and authorizations related to image or voice rights.
In the event of a claim by a third party, theUser indemnifies explorations360 against any action, costs, condemnation or damages arising from an infringement of rights.
5. Personal data and privacy policy
a. Data collection
explorations360 collects and processes personal data in connection with the use of the easystory360 platform, in accordance with Regulation (EU) 2016/679 (RGPD).
The data collected includes :
- Last name, first name, e-mail address, professional structure.
- Login credentials, user preferences.
- Contentand projects created on the Platform.
- Technical data (connection logs).
This data is collected either directly via registration forms, or automatically when using the Platform.
b. Purposes of processing
Personal data is collected for the following purposes:
- User account management.
- Access to the Platform Services.
- Monitoring of projects and contentcreated.
- Enhanced functionality.
- The support
- Communication with Users (offers, updates, notifications).
Data will not be sold or passed on to third parties without explicit consent, unless required by law.
c. Data security
explorations360 undertakes to implement appropriate technical and organizational measures to ensure the security, integrity and confidentiality of personal data processed.
Access to data is strictly limited to authorized persons within the company, within the scope of their duties.
d. Shelf life
Personal data are stored :
- For the duration of the subscription, then for 12 months after the last activity, unless you request deletion or are required by law to the contrary.
- Certain accounting data is kept for 10 years for legal purposes.
e. User rights
In accordance with applicable regulations (in particular Articles 15 to 22 of the RGPD), each User has the following rights:
- Right of access, rectification, opposition, limitation of processing.
- Right to erasure (right to be forgotten).
- Right to data portability.
- Right to lodge a complaint with the CNIL.
These rights may be exercised at any time by contacting contact@explorations360.com.
More information : Privacy policy
6. Limitations of liability and warranties
a. Availability and proper functioning of the Platform
explorations360 makes every effort to ensure continuous, secure and functional access to the easystory360 Platform. However, access may be temporarily restricted or interrupted, in particular for reasons of :
- Technical or evolutionary maintenance.
- Service update.
- Network or server malfunction.
- Force majeure or events beyond the control of thePublisher.
ThePublisher does not guarantee the total absence of errors, bugs or interruptions in the Services, and shall not be held liable for any loss arising from such contingencies.
b. Responsibility of the User
TheUser uses the Platform under his sole responsibility. In particular, he is responsible for:
- Securing data and equipment,
- The truthfulness and legality of the Contentit publishes,
- Respecting the rights of third parties.
explorations360 shall not be held liable for any direct or indirect damage resulting from :
- Misuse of the Platform by theUser.
- Failure to comply with the GCU.
- Illegal, erroneous or unauthorized Content posted by a User.
c. Third-partycontentand external links
The Platform may contain hypertext links to other sites or Services operated by third parties.
explorations360 has no control over these external resources and assumes no responsibility for their content, availability or use.
d. Consequential damages
Under no circumstances shall explorations360 be held liable for indirect damages, such as loss of sales, loss of business opportunities, damage to image or loss of data, resulting from the use of the Platform.
7. Suspension and termination of accounts
a. Termination by the User
TheUser may request the termination of his/her account on the easystory360 Platform at any time, without having to give reasons for his/her decision. The request may be sent by e-mail to contact@explorations360.com.
Deleting an account entails :
- Loss of access to the Platform Services,
- The deletion or anonymization of associated personal data, in accordance with the privacy policy,
- Deletion of hosted projects, unless specifically agreed to keep them for collaboration or archiving purposes.
b. Suspension or termination by thePublisher
explorations360 reserves the right to temporarily suspend or permanently terminate a User account, in particular in the following cases:
- Manifest violation of these GCU.
- Fraudulent, abusive or illegal behavior.
- Publication of Contentthat is illicit or infringes the rights of third parties.
- Attempt to compromise the security or proper operation of the Platform.
Notification will be sent to theUser concerned by e-mail, unless an emergency or serious risk requires immediate suspension without notice.
c. Consequences of termination
Termination of the account, by whomever, implies :
- The end of access to Services.
- Deletion of Content, unless otherwise required by law or specific contractual agreement.
- The interruption of any contractual or commercial relationship linked to the Platform.
8. General provisions
a. Modification of the GCU
explorations360 reserves the right to modify these Terms and Conditions of Use at any time, in particular in the event of changes to the Services offered or to applicable legislation.
Users will be informed of any substantial modification by any appropriate means (notification via the Platform, e-mail, mention during connection, etc.).
The updated version of the GCU comes into force as soon as it is published, unless otherwise stated. By continuing to use the Platform after modification, theUser is deemed to have accepted the new conditions.
b. Partial nullity
If one or more of the provisions of these GCU are held to be null and void or inapplicable pursuant to a law or a final court decision, the other provisions shall retain their full force and scope.
c. Applicable law and jurisdiction
These GCU are governed by French law. In the event of a dispute concerning their interpretation or execution, the parties shall endeavor to find an amicable solution.
Failing amicable resolution, any dispute will be brought before the competent courts of Saint-Brieuc, unless otherwise provided by mandatory law.
General Terms and Conditions
(GTC)
Introduction
These General Terms and Conditions of Sale (hereinafter the "GTCS") govern the terms and conditions of sale of the services and products offered by explorations360, the publisher of the easystory360 platform, accessible via the https://explorations360.com website (free account tab).
The easystory360 platform enables the scripting, management and distribution of immersive VR 360 content, via an online interface and physical devices (VR helmet cases).
The services and products offered by explorations360 via the easystory360 platform are strictly reserved for professional, institutional or organized associative use, in France and abroad.
For the purposes of these General Terms and Conditions of Sale, the following in particular are considered to be professional customers:
- Any legal entity (company, local authority, hospital, educational or cultural establishment, etc.);
- Any association under the law of 1901 with a declared structure and acting within the framework of its educational, training, cultural or event-based activities;
- Any individual acting in a professional capacity, including self-employed people, contractors, artists or trainers.
The customer expressly acknowledges that he/she is not a consumer within the meaning of the French Consumer Code. He/she declares that he/she is using the services for professional or institutional purposes.
By validating his/her order, the customer declares that he/she is aware of this restriction and accepts it unreservedly.
These GTC apply to allexplorations360 commercial offers, in particular :
- Monthly or annual subscriptions to the easystory360 platform.
- The acquisition of software licenses installed on the devices supplied.
- Purchase of broadcasting equipment.
- The sale of customized services, including the creation of VR content, coaching, training and the development of tailor-made projects.
Sales are concluded either via the online platform, with payment by credit card via the service provider Stripe, or by bank transfer on invoice sent by theexplorations360 team.
Any purchase of a service or product implies full acceptance of these terms and conditions, to the exclusion of any other condition or contradictory document, unless previously agreed in writing between the parties.
Table of contents
- Ordering and subscribing to services
- How to order.
- Order validation.
- Access to services
- Service development
- Prices - Billing - Payment
- Pricing.
- Terms of payment
- Online payment.
- Payment by bank transfer
- Billing.
- Late or non-payment
- Delivery - Service activation
- Activation of platform subscriptions.
- Software license delivery
- Customized services
- Reservations and acceptance.
- Term - Termination - Non-renewal
- Subscription duration
- Cancellation by the customer
- Termination by explorations360.
- Non-renewal
- Liability - Warranties
- Limitation of liability.
- Legal warranties
- Force majeure.
- Personal data protection
- Final provisions
- Modification of the GTC.
- Partial nullity.
- Non-renunciation.
- Applicable law - Jurisdiction.
- Contract language
1. Ordering and subscribing to services
a. How to order
The services offered by explorations360 can be subscribed to in two ways:
- Via the easystory360 platform: the Professional User can take out a subscription directly online, by selecting a price offer, then proceeding to secure payment by credit card via the service provider Stripe.
- By contract: certain specific services (software licenses on devices, personalized services, training or content creation) are subject to a quotation or commercial proposal sent by explorations360. The order is deemed firm and definitive upon signature of the quotation or written validation by the professional customer.
b. Order confirmation
Validation of any order implies express and unreserved acceptance of these terms and conditions, which can be accessed at any time on the https://explorations360.com website.
For orders placed online, an electronic acknowledgement of receipt is automatically sent to the e-mail address provided when the order was placed.
explorations360 reserves the right to refuse or cancel an order in the event of an existing dispute with the customer, previous non-payment, or manifestly fraudulent behaviour.
c. Access to services
-
For subscriptions to the platform, access is activated upon confirmation of payment and creation of a user account.
- For customized services or software licenses, the terms of delivery or completion are specified in the quotation or agreement signed between the parties.
d. Service development
explorations360 reserves the right to change the functionalities and pricing of the platform, without prejudice to current contractual commitments. Any change applicable to an active subscription will be notified to the customer, who may decide whether or not to renew.
2. Prices - Invoicing - Payment
a. Pricing
The prices of the services offered by explorations360 are indicated :
- Or directly on the easystory360 platform, for standard subscription offers;
- Or in quotations or commercial proposals sent to the customer for customized services or the supply of licenses.
Prices are given in euros (€) and exclusive of tax (HT), with VAT added at the rate applicable on the date of invoicing.
explorations360 reserves the right to modify its prices at any time, it being understood that the applicable prices are those in force at the date of the order or subscription.
b. Terms of payment
i. Online payment
Subscriptions purchased via the platform are paid for by credit card via the Stripe secure payment system. Payment is due in full when the order is placed, unless otherwise stated.
ii. Payment by bank transfer
For services covered by a customized quotation or contract, payment is made by bank transfer, in accordance with the terms and conditions specified on the invoice (e.g. deposit on order, balance on delivery).
Explorations360 's bank details are provided on the invoice or validated quotation.
c. Billing
An invoice is issued for each order, and sent electronically to the business customer. It serves as an accounting document and includes all legally required information.
d. Late or non-payment
Any delay in payment shall give rise, ipso jure and without prior notice, to :
- The application of late payment interest calculated on the basis of three times the legal interest rate in force;
- A fixed recovery indemnity of €40, in accordance with article L.441-10 of the French Commercial Code.
explorations360 reserves the right to suspend access to services in the event of non-payment when due, without prejudice to any further action for recovery or compensation.
3. Delivery - Service activation
a. Platform subscription activation
For subscriptions taken out online via easystory360, access to the platform is activated immediately after payment confirmation, subject to the correct creation of the user account.
The customer can then access his personal space and use the functionalities provided by the chosen subscription.
b. Delivery of software licenses
Licenses installed on supplied equipment (e.g. VR headsets, immersive cases) are subject to installation or technical delivery, according to the terms defined in the quotation or agreement signed with the customer.
Explorations360 undertakes to inform the customer of any delay and to propose a reasonable new deadline.
c. Customized services
Customized services (content creation, coaching, training, etc.) are planned by mutual agreement with the customer after validation of the quote.
They are the subject of an agreement or a set of specifications, specifying the terms of execution, deadlines, expected deliverables and respective obligations.
d. Reservations and acceptance
Any complaint concerning a delivery or the performance of a service must be made in writing within 5 working days of receipt or completion. After this period, the services are deemed to be compliant and accepted.
4. Term - Termination - Non-renewal
a. Subscription duration
Subscriptions offered on the easystory360 platform are taken out for a fixed term, at the customer's discretion (monthly or annual), as indicated at the time of subscription.
Unless otherwise stated, subscriptions are tacitly renewed on expiry, for the same duration as that initially chosen.
b. Cancellation by the customer
Customers may cancel their subscription at any time, via their personal space on the platform or by sending a written request to contact@explorations360.com.
- For monthly subscriptions, termination takes effect at the end of the current month, with no prorata temporis reimbursement.
- For annual subscriptions, termination takes effect on the expiry date, unless an exceptional request is accepted by explorations360.
Subscriptions paid in advance remain due for their full duration, except in the event of a serious breach attributable to the Publisher.
c. Termination by explorations360
explorations360 reserves the right to cancel any subscription or contract:
- In the event of a serious or repeated breach of the customer's obligations (e.g. non-payment, abusive or illicit use of the platform);
- After notification by e-mail without effect within 15 days ;
- Immediately and without notice in the event of obvious fraud or breach of service security.
d. Non-renewal
The customer may deactivate the automatic renewal of his subscription at any time from his account. In this case, the subscription will expire at the end of the current period, without renewal.
explorations360 may also notify the end of a subscription before expiry, by e-mail, giving one (1) month's notice, except in the case of force majeure or a contractual clause to the contrary.
5. Liability - Warranties
a. Limitation of liability
explorations360 makes every reasonable effort to ensure the quality, availability and security of the services offered via easystory360. However, the company shall not be held liable :
- Temporary interruptions or malfunctions of the platform due to maintenance, updates or force majeure;
- Consequences of inappropriate, diverted or non-compliant use of the services by the customer or its users;
- The loss of data, content or projects, if this is due to the customer's failure to meet his safeguarding obligations or to improper use of the service.
explorations360 shall not be held liable for any indirect damage (e.g. loss of opportunity, sales or image) arising from the use or temporary unavailability of the service.
The total liability of explorations360, for any reason whatsoever, is expressly limited to the total amount paid by the customer for the subscription or service concerned during the last 12 months prior to the event giving rise to the liability.
b. Legal warranties
explorations360 services are intended for strictly professional use. Consequently, the legal warranties of conformity and latent defects applicable to consumers (articles L.217-3 et seq. of the French Consumer Code) do not apply.
Nevertheless, explorations360 undertakes to correct any significant anomaly or major malfunction attributable to the Service, reported by the Customer, within a reasonable period of time, provided that :
- The service in question has been used in accordance with its documentation;
- The claim is well-founded, accurate and documented;
- No modification or unauthorized external intervention has altered the service.
c. Force majeure
Neither party may be held liable in the event of partial or total non-performance of its obligations resulting from an event of force majeure, as defined in article 1218 of the French Civil Code (e.g.: natural disaster, war, massive cyber-attack, general strike, etc.).
The affected party must inform the other party within a reasonable time, and the obligations will be suspended for the duration of the event preventing their performance.
6. Personal data protection
Personal data collected as part of the contractual relationship with customers is processed by explorations360 in compliance with the General Data Protection Regulation (RGPD).
This data is necessary for the execution of the contract (platform access, billing, support). It may also be used for customer communication purposes.
For more information, the customer is invited to consult the privacy policy: Privacy policy.
7. Final provisions
a. Modification of the General Terms and Conditions
explorations360 reserves the right to modify these General Terms and Conditions of Sale at any time, in particular to take account of legal, technical or commercial developments.
The terms and conditions applicable are those in force on the date the order is validated. Any substantial modification applicable to current subscriptions will be notified to the customer by e-mail or via the platform, at least 30 days before they come into force.
In the event of disagreement, the customer may cancel his subscription before the date on which the new conditions come into force.
b. Partial nullity
Should any provision of these GTC be declared void, illegal or unenforceable, this shall not affect the validity of the remaining provisions, which shall continue to apply in full.
c. No waiver
Failure by either party to invoke any of the provisions of the GTC at a given time shall not be construed as a waiver of its right to do so at a later date.
d. Applicable law - Jurisdiction
These terms and conditions are governed by French law.
In the event of any dispute concerning their interpretation or execution, the parties agree to seek an amicable solution. Failing agreement, the Commercial Court of Saint-Brieuc shall have exclusive jurisdiction, even in the event of multiple defendants or third-party claims, unless otherwise provided by mandatory law.
e. Contract language
These General Terms and Conditions of Sale are written in French, the only authentic version between the parties. Any translation is provided for information purposes only.